Zendesk

Customer service software and help desk

Pricing on requestWeb, iOS, Android

Listed inCommunication CRM

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Overview

Zendesk brings support tickets from email, chat, phone and social channels into one help desk, with a knowledge base, automations, AI agents and reporting.

Features

AI assistant
Docs & wiki
Help desk & ticketing
Live chat
Reporting dashboards
Shared inbox
Workflow automation

Integrations

HubSpot
Jira
Microsoft Teams
Salesforce
Shopify
Slack
Zapier

Facts and sources

Every fact shows where it came from. Facts never depend on what a company pays.

Pricing

Free plan: No; AppFinder catalog

Deployment

Platforms: Web, iOS, Android; AppFinder catalog

How we collect facts

Pricing

Model: Paid
Paid plans from: Not listed
Free plan: No

Paid plans per agent per month; free trial

Platforms

Web
iOS
Android

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Questions and discussion

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