Intercom

AI-first customer service platform

Pricing on requestWeb, iOS, Android

Listed inCommunication CRM

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intercom.com

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Overview

Intercom combines an AI agent that answers customers, a shared inbox and help desk for human agents, a help center and proactive in-app messages.

Features

AI assistant
Docs & wiki
Help desk & ticketing
Live chat
Reporting dashboards
Shared inbox
Workflow automation

Integrations

HubSpot
Jira
Salesforce
Shopify
Slack
Stripe
Zapier

Facts and sources

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Pricing

Free plan: No; AppFinder catalog

Deployment

Platforms: Web, iOS, Android; AppFinder catalog

How we collect facts

Pricing

Model: Paid
Paid plans from: Not listed
Free plan: No

Paid plans per seat per month plus usage-based AI resolutions; free trial

Platforms

Web
iOS
Android

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Questions and discussion

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