Best of 2026
Best Customer Support apps
The 10 highest-scoring Customer Support apps on AppFinder, each with the facts behind its position.
Positions come from our organic score, led by people: community upvotes, visitor ratings and feedback, then how complete the listing is and how recently it was updated. Verification, Pro plans, team ratings and advertising are not inputs, and nothing paid can add an upvote. How ranking works
At a glance
- Ranked here
- 10
- Apps in Customer Support
- 10
- With a free plan
- 7 of 10
Top 10 Customer Support apps
Ranked by organic score: upvotes and ratings from people. Payment never changes this order.How ranking works
Position 1
The operating system for modern business
Why it’s here
- Includes Workflow automation, Public API, Sales pipeline and 12 more
- Integrates with QuickBooks and Xero
- Open source
Position 2
Best open source help desk – Zendesk & Help Scout alternative
Why it’s here
- Includes Help desk & ticketing, Live chat, Public API and 6 more
- Integrates with Gmail, Jira, Slack and 1 more
- Open source
Position 3
Customer messaging for small businesses
Why it’s here
- Includes Help desk & ticketing, Live chat, Workflow automation and 2 more
- Integrates with HubSpot, Shopify, Slack and 3 more
- Free plan available
- Available on Web, macOS, Windows, iOS and Android
Position 4
Shared inbox and customer operations platform
Why it’s here
- Includes Help desk & ticketing, Live chat, Workflow automation and 3 more
- Integrates with Gmail, HubSpot, Jira and 4 more
- Paid plans from $19/month
- Available on Web, macOS, Windows, iOS and Android
Position 5
Free CRM with marketing, sales and service tools
Why it’s here
- Includes Help desk & ticketing, Live chat, Sales pipeline and 7 more
- Integrates with Gmail, Microsoft Teams, Outlook and 7 more
- Free plan available
- Available on Web, iOS and Android
Position 6
AI-first customer service platform
Why it’s here
- Includes Help desk & ticketing, Live chat, Workflow automation and 4 more
- Integrates with HubSpot, Jira, Salesforce and 4 more
- Available on Web, iOS and Android
Position 7
Open-source communications platform
Why it’s here
- Includes Live chat, Public API, Self-hosting and 4 more
- Integrates with GitHub, GitLab, Jira and 1 more
- Open source
- Available on Web, macOS, Windows, Linux, iOS and Android
Position 8
Open-source CRM for sales, marketing and service
Why it’s here
- Includes Help desk & ticketing, Public API, Reporting dashboards and 5 more
- Integrates with Outlook
- Open source
Position 9
Issue tracking and project management by JetBrains
Why it’s here
- Includes Help desk & ticketing, Workflow automation, Docs & wiki and 5 more
- Integrates with Bitbucket, GitHub, GitLab and 1 more
- Free plan available
- Available on Web, iOS and Android
Position 10
Customer service software and help desk
Why it’s here
- Includes Help desk & ticketing, Live chat, Workflow automation and 4 more
- Integrates with HubSpot, Jira, Microsoft Teams and 4 more
- Available on Web, iOS and Android