erxes alternatives
9 apps that do what erxes does, starting with the Customer Support apps that share most of its features.
Ordered by category, then by how many of erxes’s listed features each app shares, then by our organic score (community upvotes, visitor ratings and feedback, listing completeness, freshness). Payment, Pro plans and verification are not inputs. How ranking works
How they connect
erxes sits in the middle, joined to the 9 apps listed below; each of those links to its 3 closest alternatives, and every app to the categories it’s listed in. Bigger sphere = higher organic score. Payment never changes this map. How ranking works
App map
Map of erxes, the 22 apps around it and their 18 categories. Lines join erxes to its alternatives, each other app to its 3 closest alternatives, and every app to each category it is listed in. Bigger spheres have higher organic scores. The map is visual: List view has the same apps and links as text.
- Bigger sphere = higher organic score
- Orb = category (apps link to each one they’re listed in)
- Grey arc = close alternatives
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Alternatives to erxes
Organic order. Payment never changes it.How ranking works
Position 1
Best open source help desk – Zendesk & Help Scout alternative
Why it’s here
- Shares 2 of erxes's listed features: AI agents and Public API
- Integrates with Gmail, Jira, Slack and 1 more
- Open source
Position 2
Free CRM with marketing, sales and service tools
Why it’s here
- Shares 3 of erxes's listed features: Email sequences, Sales forecasting and Sales pipeline
- Integrates with Gmail, Microsoft Teams, Outlook and 7 more
- Free plan available
- Available on Web, iOS and Android
Position 3
Open-source CRM for sales, marketing and service
Why it’s here
- Shares 3 of erxes's listed features: Public API, Sales pipeline and Self-hosting
- Integrates with Outlook
- Open source
Position 4
Open-source communications platform
Why it’s here
- Shares 2 of erxes's listed features: Public API and Self-hosting
- Integrates with GitHub, GitLab, Jira and 1 more
- Open source
- Available on Web, macOS, Windows, Linux, iOS and Android
Position 5
Issue tracking and project management by JetBrains
Why it’s here
- Shares 2 of erxes's listed features: Sprint planning and Workflow automation
- Integrates with Bitbucket, GitHub, GitLab and 1 more
- Free plan available
- Available on Web, iOS and Android
Position 6
Customer messaging for small businesses
Why it’s here
- Shares 1 of erxes's listed features: Workflow automation
- Integrates with HubSpot, Shopify, Slack and 3 more
- Free plan available
- Available on Web, macOS, Windows, iOS and Android
Position 7
Shared inbox and customer operations platform
Why it’s here
- Shares 1 of erxes's listed features: Workflow automation
- Integrates with Gmail, HubSpot, Jira and 4 more
- Paid plans from $19/month
- Available on Web, macOS, Windows, iOS and Android
Position 8
AI-first customer service platform
Why it’s here
- Shares 1 of erxes's listed features: Workflow automation
- Integrates with HubSpot, Jira, Salesforce and 4 more
- Available on Web, iOS and Android
Position 9
Customer service software and help desk
Why it’s here
- Shares 1 of erxes's listed features: Workflow automation
- Integrates with HubSpot, Jira, Microsoft Teams and 4 more
- Available on Web, iOS and Android
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