erxes vs Freescout

Features, integrations, platforms and pricing, side by side. They share 2 features.

Facts come from each app’s listing. Payment never changes this comparison.

erxes

Customer Support

The operating system for modern business

Free plan

Customer Support

Best open source help desk – Zendesk & Help Scout alternative

Free plan

erxes compared with Freescout
Attribute	erxes	Freescout
Pricing
Model	Open source	Open source
Paid plans from	$99 / month	Not listed
Free plan	Yes	Yes
Plans	Open source; paid plans from $99 per month.	Free and open source.
Platforms1 shared
Web	Yes	Yes
Features2 shared · 13 only in erxes · 7 only in Freescout
AI agents	Yes	Yes
Public API	Yes	Yes
Activity tracking	Yes	No
Bookkeeping & accounting	Yes	No
Calendar	Yes	No
Email sequences	Yes	No
Expense tracking	Yes	No
Extensions & plugins	Yes	No
Invoicing	Yes	No
Sales forecasting	Yes	No
Sales pipeline	Yes	No
Self-hosting	Yes	No
Sprint planning	Yes	No
Task management	Yes	No
Workflow automation	Yes	No
Help desk & ticketing	No	Yes
Hosting & deployments	No	Yes
Kanban boards	No	Yes
Live chat	No	Yes
Note-taking	No	Yes
Single sign-on (SSO)	No	Yes
Team chat	No	Yes
Integrations0 shared · 2 only in erxes · 4 only in Freescout
QuickBooks	Yes	No
Xero	Yes	No
Gmail	No	Yes
Jira	No	Yes
Slack	No	Yes
Zapier	No	Yes

Model
erxes
Open source
Freescout
Open source
Paid plans from
erxes
$99 / month
Freescout
Not listed
Free plan
erxes
Yes
Freescout
Yes
Plans
erxes
Open source; paid plans from $99 per month.
Freescout
Free and open source.

1 shared

2 shared · 13 only in erxes · 7 only in Freescout

0 shared · 2 only in erxes · 4 only in Freescout

Ranked by relevance. Payment never changes this order.How ranking works