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Crisp vs Freescout

Features, integrations, platforms and pricing, side by side. They share 2 features.

Facts come from each app’s listing. Payment never changes this comparison.

Crisp

Communication

Customer messaging for small businesses

Free plan

View Crisp profileCrisp alternativesVisit site (opens in a new tab)

Freescout

Customer Support

Best open source help desk – Zendesk & Help Scout alternative

Free plan

View Freescout profileFreescout alternativesVisit site (opens in a new tab)

Side by side

Pricing

  • Model

    Crisp
    Free plan + paid plans
    Freescout
    Open source

  • Paid plans from

    Crisp
    Not listed
    Freescout
    Not listed

  • Free plan

    Crisp
    Yes
    Freescout
    Yes

  • Plans

    Crisp
    Free plan for 2 seats; paid plans per workspace per month
    Freescout
    Free and open source.

Platforms

1 shared · 4 only in Crisp

  • Web

    Crisp
    Yes
    Freescout
    Yes

  • Android

    Crisp
    Yes
    Freescout
    No

  • iOS

    Crisp
    Yes
    Freescout
    No

  • macOS

    Crisp
    Yes
    Freescout
    No

  • Windows

    Crisp
    Yes
    Freescout
    No

Features

2 shared · 3 only in Crisp · 7 only in Freescout

  • Help desk & ticketing

    Crisp
    Yes
    Freescout
    Yes

  • Live chat

    Crisp
    Yes
    Freescout
    Yes

  • Docs & wiki

    Crisp
    Yes
    Freescout
    No

  • Shared inbox

    Crisp
    Yes
    Freescout
    No

  • Workflow automation

    Crisp
    Yes
    Freescout
    No

  • AI agents

    Crisp
    No
    Freescout
    Yes

  • Hosting & deployments

    Crisp
    No
    Freescout
    Yes

  • Kanban boards

    Crisp
    No
    Freescout
    Yes

  • Note-taking

    Crisp
    No
    Freescout
    Yes

  • Public API

    Crisp
    No
    Freescout
    Yes

  • Single sign-on (SSO)

    Crisp
    No
    Freescout
    Yes

  • Team chat

    Crisp
    No
    Freescout
    Yes

Integrations

2 shared · 4 only in Crisp · 2 only in Freescout

  • Slack

    Crisp
    Yes
    Freescout
    Yes

  • Zapier

    Crisp
    Yes
    Freescout
    Yes

  • HubSpot

    Crisp
    Yes
    Freescout
    No

  • Shopify

    Crisp
    Yes
    Freescout
    No

  • Stripe

    Crisp
    Yes
    Freescout
    No

  • WordPress

    Crisp
    Yes
    Freescout
    No

  • Gmail

    Crisp
    No
    Freescout
    Yes

  • Jira

    Crisp
    No
    Freescout
    Yes

More comparisons

Ranked by relevance. Payment never changes this order.How ranking works