Best of 2026
Best Customer Support apps with Jira
The 5 highest-scoring Customer Support apps with Jira on AppFinder, each with the facts behind its position.
Positions come from our organic score, led by people: community upvotes, visitor ratings and feedback, then how complete the listing is and how recently it was updated. Verification, Pro plans, team ratings and advertising are not inputs, and nothing paid can add an upvote. How ranking works
At a glance
- Ranked here
- 5
- Apps in Customer Support
- 10
- With a free plan
- 2 of 5
Top 5 Customer Support apps with Jira
Ranked by organic score: upvotes and ratings from people. Payment never changes this order.How ranking works
Position 1
Best open source help desk – Zendesk & Help Scout alternative
Why it’s here
- Includes Live chat, Help desk & ticketing, Public API and 6 more
- Integrates with Gmail, Jira, Slack and 1 more
- Open source
Position 2
Shared inbox and customer operations platform
Why it’s here
- Includes Live chat, Help desk & ticketing, AI assistant and 3 more
- Integrates with Gmail, HubSpot, Jira and 4 more
- Paid plans from $19/month
- Available on Web, macOS, Windows, iOS and Android
Position 3
AI-first customer service platform
Why it’s here
- Includes Live chat, Help desk & ticketing, AI assistant and 4 more
- Integrates with HubSpot, Jira, Salesforce and 4 more
- Available on Web, iOS and Android
Position 4
Open-source communications platform
Why it’s here
- Includes Live chat, Public API, Team chat and 4 more
- Integrates with GitHub, GitLab, Jira and 1 more
- Open source
- Available on Web, macOS, Windows, Linux, iOS and Android
Position 5
Customer service software and help desk
Why it’s here
- Includes Live chat, Help desk & ticketing, AI assistant and 4 more
- Integrates with HubSpot, Jira, Microsoft Teams and 4 more
- Available on Web, iOS and Android