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Copper vs Intercom

Features, integrations, platforms and pricing, side by side. They share 2 features.

Facts come from each app’s listing. Payment never changes this comparison.

Copper

CRM

CRM built for Google Workspace

Pricing on request

View Copper profileCopper alternativesVisit site (opens in a new tab)

Intercom

Communication

AI-first customer service platform

Pricing on request

View Intercom profileIntercom alternativesVisit site (opens in a new tab)

Side by side

Pricing

  • Model

    Copper
    Paid
    Intercom
    Paid

  • Paid plans from

    Copper
    Not listed
    Intercom
    Not listed

  • Free plan

    Copper
    No
    Intercom
    No

  • Plans

    Copper
    Paid plans per seat per month; free trial
    Intercom
    Paid plans per seat per month plus usage-based AI resolutions; free trial

Platforms

3 shared

  • Android

    Copper
    Yes
    Intercom
    Yes

  • iOS

    Copper
    Yes
    Intercom
    Yes

  • Web

    Copper
    Yes
    Intercom
    Yes

Features

2 shared · 4 only in Copper · 5 only in Intercom

  • Reporting dashboards

    Copper
    Yes
    Intercom
    Yes

  • Workflow automation

    Copper
    Yes
    Intercom
    Yes

  • Contact management

    Copper
    Yes
    Intercom
    No

  • Email tracking

    Copper
    Yes
    Intercom
    No

  • Sales pipeline

    Copper
    Yes
    Intercom
    No

  • Task management

    Copper
    Yes
    Intercom
    No

  • AI assistant

    Copper
    No
    Intercom
    Yes

  • Docs & wiki

    Copper
    No
    Intercom
    Yes

  • Help desk & ticketing

    Copper
    No
    Intercom
    Yes

  • Live chat

    Copper
    No
    Intercom
    Yes

  • Shared inbox

    Copper
    No
    Intercom
    Yes

Integrations

2 shared · 6 only in Copper · 5 only in Intercom

  • Slack

    Copper
    Yes
    Intercom
    Yes

  • Zapier

    Copper
    Yes
    Intercom
    Yes

  • Gmail

    Copper
    Yes
    Intercom
    No

  • Google Calendar

    Copper
    Yes
    Intercom
    No

  • Google Drive

    Copper
    Yes
    Intercom
    No

  • Google Sheets

    Copper
    Yes
    Intercom
    No

  • Mailchimp

    Copper
    Yes
    Intercom
    No

  • QuickBooks

    Copper
    Yes
    Intercom
    No

  • HubSpot

    Copper
    No
    Intercom
    Yes

  • Jira

    Copper
    No
    Intercom
    Yes

  • Salesforce

    Copper
    No
    Intercom
    Yes

  • Shopify

    Copper
    No
    Intercom
    Yes

  • Stripe

    Copper
    No
    Intercom
    Yes

More comparisons

Ranked by relevance. Payment never changes this order.How ranking works