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Crisp vs Loom

Features, integrations, platforms and pricing, side by side.

Facts come from each app’s listing. Payment never changes this comparison.

Crisp

Communication

Customer messaging for small businesses

Free plan

View Crisp profileCrisp alternativesVisit site (opens in a new tab)

Loom

Communication

Async video messages for work

Free plan

View Loom profileLoom alternativesVisit site (opens in a new tab)

Side by side

Pricing

  • Model

    Crisp
    Free plan + paid plans
    Loom
    Free plan + paid plans

  • Paid plans from

    Crisp
    Not listed
    Loom
    $15 / month

  • Free plan

    Crisp
    Yes
    Loom
    Yes

  • Plans

    Crisp
    Free plan for 2 seats; paid plans per workspace per month
    Loom
    Free Starter plan (25 videos); Business from $15/creator/month billed annually; Enterprise plans

Platforms

5 shared

  • Android

    Crisp
    Yes
    Loom
    Yes

  • iOS

    Crisp
    Yes
    Loom
    Yes

  • macOS

    Crisp
    Yes
    Loom
    Yes

  • Web

    Crisp
    Yes
    Loom
    Yes

  • Windows

    Crisp
    Yes
    Loom
    Yes

Features

0 shared · 5 only in Crisp · 6 only in Loom

  • Docs & wiki

    Crisp
    Yes
    Loom
    No

  • Help desk & ticketing

    Crisp
    Yes
    Loom
    No

  • Live chat

    Crisp
    Yes
    Loom
    No

  • Shared inbox

    Crisp
    Yes
    Loom
    No

  • Workflow automation

    Crisp
    Yes
    Loom
    No

  • AI assistant

    Crisp
    No
    Loom
    Yes

  • Async video messages

    Crisp
    No
    Loom
    Yes

  • Screen sharing

    Crisp
    No
    Loom
    Yes

  • Summarization

    Crisp
    No
    Loom
    Yes

  • Transcription

    Crisp
    No
    Loom
    Yes

  • Video editing

    Crisp
    No
    Loom
    Yes

Integrations

1 shared · 5 only in Crisp · 5 only in Loom

  • Slack

    Crisp
    Yes
    Loom
    Yes

  • HubSpot

    Crisp
    Yes
    Loom
    No

  • Shopify

    Crisp
    Yes
    Loom
    No

  • Stripe

    Crisp
    Yes
    Loom
    No

  • WordPress

    Crisp
    Yes
    Loom
    No

  • Zapier

    Crisp
    Yes
    Loom
    No

  • GitHub

    Crisp
    No
    Loom
    Yes

  • Gmail

    Crisp
    No
    Loom
    Yes

  • Jira

    Crisp
    No
    Loom
    Yes

  • Linear

    Crisp
    No
    Loom
    Yes

  • Notion

    Crisp
    No
    Loom
    Yes

More comparisons

Ranked by relevance. Payment never changes this order.How ranking works