# Freescout

> Best open source help desk – Zendesk & Help Scout alternative

Canonical page: https://appfinder.tech/apps/freescout

FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP (Laravel framework). Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control. I just want to say we have been using FreeScout for a few weeks now and so far its brilliant. Its been working well. So just want to say thank to the team for this system, its very good… So I look forward to more functionality added and more modules we can use. Thanks, great product.

## At a glance

- Category: Customer Support
- Pricing: Open source. Free and open source.
- Platforms: Web
- Website: https://freescout.net/
- Listing: Not verified by the owner; listing details last changed Nov 2026.

## Features

- AI agents
- Help desk & ticketing
- Hosting & deployments
- Kanban boards
- Live chat
- Note-taking
- Public API
- Single sign-on (SSO)
- Team chat

## Integrations

- Gmail
- Jira
- Slack
- Zapier

## Facts and sources

- Public API: Yes (Directory listing)
- Platforms: Web (Directory listing)
- Free plan: Yes (Directory listing)
- Open source: Yes (Directory listing)
- Single sign-on (SAML/OIDC): Yes (Directory listing)

## More

- Alternatives to Freescout: https://appfinder.tech/alternatives/freescout
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